Privacy Policy

Last updated: January 2024

Introduction

silent-racer ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our garden care services.

Information We Collect

We collect information that you voluntarily provide to us when you:

Fill out forms on our website
Request a quote for our services
Contact us via email
Enter into a service agreement with us

This information may include your name, email address, postal address, and details about your property and garden care requirements.

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested services
Prepare and send quotes
Schedule and deliver garden care services
Send service-related communications
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With service providers who assist us in operating our business (subject to confidentiality agreements)
When required by law or to respond to legal process
To protect our rights, property, or safety

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For customers, we typically retain information for six years after the end of our business relationship.

Your Rights

Under data protection law, you have rights including:

The right to access your personal data
The right to correction of inaccurate data
The right to erasure of your data
The right to restrict processing
The right to data portability
The right to object to processing

To exercise any of these rights, please contact us using the details provided below.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

silent-racer
47 Greenfield Lane
Guildford, Surrey
GU2 7PQ
Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.